Welcome to the OmaxBay Customer Service page. OmaxBay is committed to providing our customers with the highest level of customer service possible. We strive to serve all your fishing needs with guaranteed lowest prices and a wide selection of products. Below you will find some frequently asked questions as well as some of our policies. Please take a second to read through these and if you have any questions, comments or concerns you can email us at support@pacific-omax.com

Frequently Asked Questions

1. How can I pay?
You may pay with a Master card, Visa card or Discover card. We also accept PayPal, Afterpay, etc. Please note that OmaxBay may require additional information from you before we can process your order.

**Note: If there are any billing issues with your order, you will be notified via e-mail. 

2. How long will it take to receive my order?

  • USPS: 3-8 business days
  • USPS Priority: 1-3 business days 
  • UPS Ground: 1-5 business days within 48 contiguous states

3. How many yards are each spool?
A: When line is purchased you select the pound test of the line and the length. The price for a given spool is determined by what the line is that is placed on it.

4. Q: Does this line change colors every 10'?
A: Yes, it changed colors every 10’.

5. Q: Can this be used for ice fishing?
A: Yes, it can.

6. Q: Does the line float or sink?
The line will sink it takes time but it will sink.

7. Q: Is this braided line good got deep sea fishing? 
A: This braided line has the advantage over fluorocarbon and other monofilament lines of having great strength with a dramatically thinner diameter and weight. This will mean considerably more line on the reel for handling potentially large fish at depth.